Upcoming training

Calendar of upcoming trainings

 

CCI France Myanmar Training Program 2016-2017 is now available:

Starting Date:

 

 

Customer Services

Taking care of the customer’s relationship is your priority? This training is dedicated to the development of a customer-centered thinking in order to adapt your behavior and communication so you can provide effective solutions and handle difficulties to create customer satisfaction and fidelity.

 

Workshops outlines

  • Attitude for service

  • Service process

  • Create loyal customers

  • Value of a complaint and service recovery process

  • Manage customer expectations

  • Measure customer satisfaction

  • Coaching a service team. 

  •                                                                                                                                                                            

Language: English

Certification

Will be delivered after completion of the training and only in case of perfect attendance, during a graduation ceremony which date will be announced in further notice.

Training Dates

  • Saturdays 16th, 23rd, 30th of September and 14th, 21st of October

  • Hours: 9 am to 12pm- 1pm to 3pm (5 h/day)

Training Fees

 

Members

Non-members

Rate per person

$250

$350

 

Registration

To register, please contact our Training Project Manager at: trainings@ccifrance-myanmar.org

REGISTER NOW!

Calendar

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  • ACCOR Novotel
  • ADEN
  • AGS Four Winds
  • Atelian
  • BRED
  • BYMA
  • CGG
  • Jardine
  • LEGENDARY MYANMAR INT'L SHIPPING & LOGISTICS
  • LUTHER
  • Legrand
  • MAC
  • SCHNEIDER ELECTRIC
  • SDV/BOLLORE LOGISTICS
  • Sanofi
  • Schindler
  • TOTAL E&P MYANMAR

Contact

Parkside One, 271/273 Bagayar Street,

Sanchaung Township, Yangon, Myanmar.

Tel : +95-(0) 1 523 700

Email : director (at) ccifrance-myanmar.org

© 2017 CCI FRANCE MYANMAR