The goals of this workshop are to improve inter-personal communication, handle their stress as well as the one from others and enhance the skills and the emotional intelligence of each participant. More specifically, the goals are to help each person to feel more confident, to reduce their stress, to be able to manage their emotions in their everyday work and in their personal life. Each part will be interactive and not ‘lecture’ style, involving group work, discussions, training activities, and role-plays.

COURSE OUTLINE

PART # 1 – Introduction (2 hours)

How to better interact with people: clients, colleagues, friends, and family)

How to better interact with people and solve communication problems

Role-playing. 1st impression exercise: 7 seconds, discussion on challenges, difficulties, situations to address -

Brainstorming

PART # 2 – Stress (2 hours)

How to manage it, reduce it? How to manage your emotions? Where does the stress come from?

Negative emotions and their impact on your everyday

work and life

Exercise / Tool: Applying the basics of EFT

PART 3 – Feel powerful and confident (2 hours)

How to shift your perceptions?

Practice your public speaking skills in a real situation.

Exercises / Tools: The Superhero, The Circle of Excellence, Wonder woman

Practice and implementation of previous exercises